Please read carefully prior to checkout.
Online orders: You may return your purchase within 7 days of delivery for store credit only, unless otherwise arranged. Returns will not be accepted past 7 days policy, no exceptions.
Final sale items include the following;
Any item purchased at 40% with code SHOPPINGSMALL! is final sale. code SHOPPINGSMALL! is valid until 8-10 11:59 PST
Furniture, lighting, art, lingerie, swimwear, socks, leg-wear, apothecary, vintage and antique. Jewelry purchased online is final sale. Ceramics purchased online are final sale due to their fragile nature. Any item "on sale" is FINAL SALE i.e, non-returnable, non-refundable, non-exchangeable. Please note "on sale" (previously marked down) items are final sale.
Scout Store Policy
1. Shipping schedule
- Orders ship out every Tuesday and Friday.
2. Items bought online using a promotional code:
- Items purchased online using a discount code that are currently full priced can still be returned to us within 7 days and receive store credit only. Original shipping is non-refundable. Items bought using a discount code are not eligible for a refund on original form of payment. Please read our policies carefully, if you have nay questions please contact us prior to checkout.
3. Scout West County LLC. is not responsible for lost or stolen packages. We are not responsible once the package has left our facility. If you have a delivery-based issue, we will do our best to assist you in every way possible, however most issues can be resolved by first contacting the shipping carrier using your tracking number.
To process returns please click here