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We are traveling / all orders placed between January 22nd- February 2nd will ship out February 4th. Our Healdsburg location is temporarily closed until February 14th 2020. Our Barlow location is open!

Returns

To process returns

please click here

 

 

Online orders : You may return your purchase for a refund or a store credit within 7 days. Items must be returned to Scout within 7 days of the date the package is received by the recipient. This only applies to online purchases at this time. 

Items that qualify for a refund include; unworn, unaltered, full-priced items with all tags attached. Items must meet all conditions and it is the discretion of Scout West County to refuse a return if it does not meet our criteria. 

Final sale items include the following;

Furniture, lighting, art, lingerie, swimwear, socks, leg-wear, apothecary, vintage and antique. Jewelry purchased online is final sale. Ceramics purchased online are final sale due to their fragile nature. Any item on sale is FINAL SALE  i.e, non-returnable, non-refundable, non-exchangeable.