It is with a heavy heart that we are notifying you of our Barlow store closure. As of now our Scout West County store in Sebastopol will be permanently closed. This comes at a time where the climate of country, community and future is heavy with uncertainty. Notifying you that our store is closing seems almost…. irrelevant in the scope of what is happening at large, but also I believe it is important to acknowledge how immensely grateful we are for support we have had up until this moment.
We have survived fires, floods, and now we are faced with the longterm adjustment of a pandemic and how that will on a larger scale affect retail.
We thank you for the loyalty and patronage you have given us at our beautiful store for the past two years. My family and I set out on a journey to offer our community fine products from around the world with a large emphasis on a few good things.
Though we did not anticipate the outcome of how ultimately our store would be received , our vision was to provide our community with something that was not yet here. We felt this town would be a good home for our vision. We were blown away at the response of our repeat customers - suddenly entire families were shopping with us , and in turn bringing their friends who happened to be visiting. We were blown away by the loyalty and following we established in the few years we called Sebastopol home. Some amazing customers would drive hours from as far as Sacramento just to shop with us…… this enthusiasm, loyalty and admiration from our customers kept us going through difficult circumstances in these few short years of being open. For that, we cannot say enough. We wholeheartedly thank you for supporting our vision. We could not have done this without you. Our dream was to bring the big-city-experience to our small community, and our loyal customers secured our vision by supporting us rain or shine.
Many of you are aware that in the midst of all of this our dog Scout, the namesake of our two stores, was diagnosed with advanced cancer- we put in a call to action for help with his treatment to stop the cancer and send him into remission- we were blown away by the outpour of support we have received from our community and customers. So many people that we have met through the store that were touched by our dog Scout showed up in ways we could not imagine possible. We are thrilled to announce that because of your donations and support, Scout is receiving treatment.
We have no idea what our future holds. That is the honest truth. People have asked where we will go, will re-locate? Will we stay in Sonoma County? Will we keep our online store? Will we keep our Healdsburg location? Well, I will try to answer these questions as best I can!
And with that you should know we are not entirely gone! We are still here and below are our current updates.
- Yes, we still have our Healdsburg location.
- Our Healdsburg location is not yet open to the public. We aim to open mid-to-late June with limited hours and will adapt with all safety precautions due to COVID 19
- we still have our online store- almost all of our inventory is online and we are shipping as usual. This is a great way to support us through this time.
- If you currently have a gift certificate with a balance you can still use this online and in person when we re-open Scout Healdsburg.
- Please feel free to contact us with any inquiries regarding purchases or thoughts; our main email is firstname.lastname@example.org
Again, this is the closing of a huge chapter in our careers. It’s hard for me to find words to convey how much I believed in our vision of our Barlow location and we are extremely sad we cannot stay after all we have endured.
My hope is to stay flexible, participate in fighting for justice and equality on daily basis in my personal life and on a wider scale while also upholding our creative vision. This will be a long process with a future I am unclear about, but I believe change is possible, I believe in creativity and passion, I believe in this community and our future.
Thank you all for your kindness and support and I look forward to seeing you in the future, wherever that may be.
Grace, Oliver and Scout the dog.Continue reading